Orange Web Hosting is a premier Web hosting organization, with only one concern in mind: you the customer. Our well-trained staff of data center professionals, network engineers and technicians are hard at work, ensuring you the fastest and the best technical support there is in the industry today.

Whether your Web site or Internet application runs on the reliable Windows operating system from Microsoft, or if it depends on the Linux platform, our experienced technical support team has the experience and the knowledge to rapidly answer any question you have, with the least amount of worry or downtime to your organization.

Our "ticket turn-around" time is among the lowest in the industry. Our average response time to a trouble ticket is less than ten minutes during normal business hours. The average time in the industry is more than three hours!

From the moment Orange Web Hosting gets your trouble ticket, one of our tech support professionals immediately goes to work and every step of the job is recorded by our fully automated ticket response system.

Since our trouble ticket system is done through data entry, both you as a client and our support staff has a copy of all communications since a problem started. It's a very efficient system. Plus you always have full access to the free Web Hosting Tech Support Forum. The forum went live in September 2005 and is full of valuable technical information uniquely related to the topic of Web hosting and used by most of our clients.